Accessing and changing data

Accessing and changing data

In this section you will find information about how to access the control panel, how to change contact details and how to retrieve access to the control panel if you cannot get in using your e-mail or password.

Accessing your control panel

Direct registration through only provides the domain name and, because of its particular conditions, comes at a higher price, regulated by internal instruction.

To manage your domain using you can access the system in one of two ways via the Log in page:

  1. 1. Entering your identifier and password, which were assigned when you registered through
  2. 2. Authenticate yourself with your DNIe/certificate, having previously associated your DNIe/certificate with your identifier.

If you have not registered, you can register here.

Changing contact details

If you are the holder or the administrative contact person, technical or invoicing contact for an “.es” domain name and you want to update contact details (telephone, postal address and password, etc), you need to edit your profile as follows:

  1. 1. Access the Control Panel indicating your IDENTIFIER and PASSWORD.
  2. 2. Once logged in, you will see the “Edit” option on the orange bar at the top.

All changes are made automatically, except for changes requested in the “Name” and/or “NIF/NIE” fields, which must be reviewed by the Registry.

For further information about this procedure, please check the User Manual .

Password retrieval

If you cannot remember your password, you can retrieve it on the web site by inputting your identifier on the password renewal page.

You will immediately receive a message with the link to renew the password and activate it in the e-mail account associated with the contact.

If you don’t know your contact identifier, you can look it up on our web site via the home page putting the domain name in the search space available, clicking on the “Search” button and, when the domain is shown, clicking again on “Registered. See Data”.

Inaccessible e-mail address

If you are the holder, the administrative contact person, or technical or invoicing contact of an ".es" domain and you cannot access the e-mail associated with your contact, you can change it by accessing the control panel with your identifier and password and editing your profile.

For further information about this procedure, please check the User Manual.


If, in addition to not being able to access your e-mail, you cannot access the control panel because you have forgotten the password, there is another option that guarantees the change will be made securely:

  1. 1. Access the edit e-mail page.
  2. 2. Enter the contact identifier you wish to change and the new e-mail address you want to associate with it.
  3. 3. Identify yourself in one of the following ways:
  4. 4. By Electronic DNI/Certificate. (*)
  5. 5. Photocopy of DNI or other proof of identity.

These changes will be made immediately, except for exceptional cases that must be reviewed and approved by our operators.

For further information about this procedure, please check the  User Manual.




(*) Electronic DNI/Certificate

You need a digital certificate such as the electronic DNI (DNIe) or one issued by one of the following certification authorities:

List of Certification Authorities admitted by AutoFirma

As of 2 February, any certificate supported by AutoFirma will be used to access our management tool. In the link provided below, you can find all the certificates that can currently be validated by launching a query against the MINHAP @firma platform. Please note that the certificates included in the platform have complied with the procedure described in the document "Processing certificates in @firma", currently available in the PAE ( and are classified in one of the 13 types of certificates currently established.

For a complete list of the providers accepted by this platform, see the @firma certification service providers document. Or consult the list of qualified trusted electronic service providers.


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